Cancellation Policy

Cancellation :

Please mail us at info@gaffarbhaiandsons.com or call on 09821536369 for a cancellation request if your order has not been shipped yet.

Orders can be cancelled only if it has not been shipped from our warehouse. 

No cancellation is applicable for customized products once the order is placed. 

Unfortunately, we cannot cancel orders once the shipment is out of our store for delivery. 

Once shipped, we will not consider cancellation requests.

If a cancellation request comes up before the product leaves our order-processing centre, we will try to hold the shipment but there is no guarantee that the cancellation request will be honoured.

Refund for the cancelled order :

If the payment was by credit/ debit card or net banking, the money will be refunded to your credit/ debit card or net-banking account, respectively. Typically, refunds are processed between 5-7 working days.

Please note that we depend on the credit card issuing bank to ensure that the money is refunded to your account. We only control the release of funds from our side. There is little we can do in case there is a delay from the bank’s end.